LIVE CHAT FOR LAW FIRMS
Staffed live chat & AI powered chatbot for your Law Firm’s website and Facebook to engage with your prospects 24/7.
Staffed live chat & AI powered chatbots for your website. Leverage AI Automations to engage with your prospects 24/7.
Building customer relationships in real-time 24/7
Engage prospects, nurture leads, schedule consults, and close sales – all without being online. Our AI chatbot allows you to provide information instantly through automated and proactive communication.
79% of consumers prefer live chats because they offer instant responses. The power of AI allows for organic and sophisticated conversations to determine what is important to your prospects.
Live chat has the second-highest customer satisfaction ratings at 85%, just behind phone support at 91%. Chatbots improve retention, engagement, and satisfaction by providing instant assistance.
Bespoke solutions with law firm clients in mind
Live chat is an online service that allows businesses to have conversations with their website visitors and customers in real-time. A chatbot is a computer program that simulates and processes human conversation so websites visitors can get assistance 24/7. With Lawfecta Team Chat, we combine both artificial intelligent chatbots and live chat into one amazing service. We create each chatbot custom for law firms and attorneys, with a client-focused design in mind.
One seamless solution
Live staffed chat combined with AI Chatbots are revolutionizing the way businesses engage their website visitors. Team Chat was created to provide Live Chat solutions that go beyond simple staffing and bring life to websites. We combine an advanced chatbot with the support of real people in the background. Our complete people and technology solution is the best chat service for any Law Firm ready to provide high-quality and real-time customer service to maximize engagement.
When you have your own team
Manage all Live Chat interactions in house. With the self-managed live chat plan your team can engage and respond to website visitors in real-time with meaningful interactions in combination with our intelligent chatbot. Our interface is designed for you to be able to focus on the customer’s experience and not a complex system. Your chatbot can allow your potential lead to select if they want a follow up via email, phone or text message.
We make it easy to start a conversation with anyone browsing your website, so you can uncover more leads, close more sales, and get questions answered faster. Our team can follow up via email, phone or text message.
SMS + Email*
Engage visitors with SMS and branded emails from your law firm. Allow visitors to continue the conversation on the go with SMS conversations. We can even use a local number to keep the experience truly branded.
We can quickly book and reschedule appointments for visitors. SMS and email confirmations and reminders are included. Secure integration with your existing calendar software including Google Calendar/G Suite.
Your customers can chose to call us or get a call instead of having to chat with us. When we miss a call from a new client, we can automatically send an SMS message engaging them for their their call-back details.
Automation rules engage more customers and speed up your workflow. Greet customers automatically, send custom messages based on visitor behavior, route chats to the right person, and get consultations scheduled.
Let your custom chatbot engage with customers and collect lead information 24/7 or whenever your team is away. Personalize visitors experience by setting up customized messaging and workflows.
Use Facebook Messenger chatbots in your marketing to connect to a wide audience, save time, improve your client experience, drive new leads, promote offers, make sales, and more.
Your website shouldn’t be a passive source of information – send the right message to your customers. Answer common questions that your customers might have and vet quality leads.
*AVAILABLE IN TEAM CHAT PLAN ONLY WITH LAWFECTA LIVE STAFFED CHAT.
Schedule a demo
Staffed Live Chat + AI Chatbot
$150.00 for 5 hours of unlimited staffed chat
Fully managed chat for
website and Facebook messenger
Let our experienced team manage your live chat account and send leads direct to your firm 24/7. Our agents have extensive experience in the legal industry and customer service. Let us schedule your consultations, call your leads direct, take the chat to a text message conversation and much more with Team Chat.
Live Chat + AI Chatbot
$97.00 per month for unlimited self-service chat + AI chatbot
Self Managed chat for
website and Facebook messenger
Would you like to manage all Live Chat interactions in house? Our interface is designed for you to be able to focus on the customer’s experience and not a complex system. With the self-managed live chat plan your team can engage and respond to website visitors in real time with meaningful interactions.
How it works
Custom for your needs
You select the service features that will work best for your business to accompany your website chat.
We learn about your business
Complete our questionnaire with the specifics of your business so we can easily program your chatbot and Team to answer questions and match the tone of your business.
Ready, set, go!
Load the chat onto your website and you are good to go! We constantly update our knowledge base day by day, without requiring a lot of input from you.
What is the live chat and AI chatbot service?
Is it necessary to stay logged in to my dashboard in order to appear online on my website?
What industries do you serve?
Can I customize the look of the chat window?
What are the Team Chat add-on features?
Am I tied into a long-term contract?
Do you offer any discounts for Self-Service Chat?
Can you make outbound/inbound calls?
Can you handle text message conversations?
How does branded email communications work?
What are the billing cycles?
Is there a setup fee or any kind of any additional payments?
Is there a cancellation fee?
Do you offer any discounts for Team Chat?
WHAT ATTORNEY’S SAY ABOUT US